These Terms of Service ("Terms") govern your use of getbookedplumbing.com and any services provided by GetBooked ("GetBooked," "we," "us," or "our"). By using this website or engaging our services, you agree to these Terms. If you do not agree, please do not use the site or our services.
Our services are offered to businesses, not consumers. You must be at least 18 years old and authorized to act on behalf of the business you represent.
GetBooked provides marketing and customer-communication services to plumbing and home-service businesses. Depending on the engagement, this may include cleaning and verifying a customer list, registering a compliant business texting number, sending email and SMS campaigns on the client's behalf, booking appointments to the client's calendar, following up on estimates, sending appointment reminders, and requesting reviews after completed work.
The specific scope, price, and term of any engagement are set out in the offer you purchase or in a separate written agreement. Where those documents conflict with these Terms, those documents control for that engagement.
To deliver our services, we depend on you. You agree to:
You are solely responsible for the work you perform for your customers, for your pricing, and for any promises made in the offer you ask us to promote.
Campaigns we run on your behalf are sent from a number registered to your business and comply with applicable telecommunications and anti-spam requirements, including honoring opt-out requests immediately. You agree not to ask us to send messages to purchased lists, scraped data, or anyone who has not done business with you, and not to ask us to remove required opt-out language. We may refuse or pause any campaign we believe creates compliance risk.
Where an engagement includes service-area exclusivity, we agree not to run the same category of campaign for a directly competing business in the defined service area while your engagement is active. The service area is defined at the start of the engagement. Exclusivity ends when your engagement ends, and the area then becomes available to other businesses.
Where an offer includes a written performance guarantee, that guarantee applies exactly as stated in the offer, and only where you have met the qualifying conditions described there — including any minimum list size after cleaning, providing your list and required information on time, and being available to service the appointments booked. Appointments recorded on the booking calendar we operate are the measure of performance. If a guarantee remedy applies, the remedy stated in the offer is the sole and exclusive remedy.
No income promises. Nothing on this website or in our materials is a guarantee of revenue, profit, or business results. Results depend on factors outside our control, including your list quality, your pricing, your market, your capacity, and how you handle the customers we bring back. Any figures or examples we share are illustrative, not promises.
The website, our campaign frameworks, copy, templates, systems, and documentation remain our property. When you purchase a campaign, you receive the right to use the assets we create for your business — your cleaned list, your registered number, your calendar, and the messages sent in your name. You may not resell, license, or redistribute our templates, systems, or documentation to others.
You retain ownership of your customer data, your brand, and your content. You grant us the limited right to use them as needed to deliver the services, and to reference your business name and results in our marketing only if you have agreed to that separately in writing.
Our services depend on third-party platforms including customer relationship software, telecommunications carriers, email providers, payment processors, and search and advertising platforms. We are not responsible for their outages, policy changes, pricing changes, account actions, or algorithm changes, and such events are not a breach of these Terms.
The website and our services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted or error-free, or that every message will be delivered.
Nothing here is legal, tax, or financial advice.
To the maximum extent permitted by law, GetBooked will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if we were advised of the possibility.
Our total aggregate liability arising out of or relating to these Terms or our services will not exceed the amount you paid us in the three months preceding the event giving rise to the claim.
You agree to indemnify and hold harmless GetBooked from claims, damages, losses, and expenses (including reasonable legal fees) arising from: the customer data you provide us; the work you perform for your customers; your breach of these Terms; or your violation of any law, including telecommunications and consumer protection laws.
Either party may end a recurring engagement as described in Section 6. We may suspend or terminate services immediately if you fail to pay, provide unlawful data, create compliance risk, or breach these Terms. On termination, we will stop campaigns, and on request we will delete or return your customer data within a reasonable period.
Before filing any formal claim, you agree to contact us at [email protected] and give us 30 days to resolve the matter informally. Most problems are solved with a phone call.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules. Any dispute not resolved informally will be brought in the state or federal courts located in New York, and both parties consent to that jurisdiction and venue.
We may update these Terms from time to time. Changes take effect when posted, and the "Last updated" date will reflect the revision. Continued use of the site or our services after a change means you accept the revised Terms. Changes do not retroactively alter an engagement already in progress.
If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our written consent. These Terms, together with the offer or agreement governing your engagement, are the entire agreement between us.